Privacy Policy

This website is operated by Joanne Ford.

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Information we collect

We only collect personal information when you choose to provide it. This may include:

• Your name and email address when you submit a contact form
• Your email address if you sign up to the newsletter
• Information required to process an order, such as your name, email, shipping address, and payment details

Payment details are processed securely by Stripe and are not stored on this website.

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How your information is used

Your information is used only to:

• Respond to enquiries
• Process and fulfil orders
• Send occasional newsletter updates (if you have signed up)

Joanne Ford does not sell or share your personal information with third parties for marketing purposes.

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Order fulfilment

Orders placed through the website may be fulfilled using Printful.
This means that relevant order details (such as your name and shipping address) are shared with Printful solely for the purpose of producing and delivering your order.

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Data storage

Information submitted through forms or purchases is received via email and may be stored securely for record-keeping and administrative purposes.

Joanne Ford takes reasonable steps to ensure your data is handled responsibly.

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Your rights

If you are based in the UK or EU, you have the right to:

• Request access to the personal data held about you
• Request correction or deletion of your data
• Withdraw consent at any time (for example, unsubscribing from emails)

To make a request, please use the contact form on this website.

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Future use of analytics

This website may, in future, use privacy-friendly analytics tools to better understand how visitors use the site and to improve the experience.

If this is introduced, you are given the option to accept or reject non-essential cookies through the cookie banner.

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END OF POLICY

last reviewed March 2026

Cookies Policy

What are cookies?

Cookies are small text files stored on your device that help websites function properly and, in some cases, understand how they are used.

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How cookies are used on this site

This website currently uses only essential cookies, which are necessary for:

• Website functionality
• Security and performance
• Processing payments

These may include services provided by Webflow, Stripe, and security providers.

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No tracking cookies

This website does not currently use analytics or marketing cookies.

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Managing cookies

You can choose to accept or reject non-essential cookies using the cookie banner.

If analytics or other optional cookies are introduced in the future, they will only be used with your consent.

You can also control cookies through your browser settings.

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END OF POLICY

last reviewed March 2026